SHIPPING POLICY

  • As soon as your order is placed our shipping team will process your order and begin packing it to be shipped.

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  • You can expect to receive your order within  2-5 working days of it being placed.

RETURN AND REFUND POLICY

Return an item

If you would like to return an order, please follow the steps on the 'Shipping Form'.

Click this button

​Note:

  • In the unlikely event that you need to return an item, we ask you to use either 1st or 2nd class tracked postage. The shipping cost for this will be reimbursed.

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  • If you would like to return an order, you have 30 days from when your item was delivered.

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  • We do not accept worn or used items due to the current pandemic.​

If you’re having trouble, contact orders@fom.co.uk with your order number.

Return address

  • 5 Chesterton Court, West Hill, Wadebridge, Cornwall, PL27 7EP.